A 2-year right of complaint is granted under the Purchasing Act. Your right of complaint applies to defects in materials and / or fabrication.
The complaint does not apply to errors or damage caused by improper operation of the product / service.
CO LABEL APS will cover return costs to a reasonable extent.
All amounts are in DKK. Danish kroner and incl. VAT.
CO LABEL APS uses an authorized payment server that encrypts all your card information with the SSL (Secure Socket Layer) protocol. This means that we can not read your information.
Events that are beyond our control and prevent, impeded or delay delivery or the performance in question are deemed to be force majeure, which means that CO LABEL is discharged from its obligations to deliver.
Circumstances beyond our control include regulations, measures or omissions by public authorities, new or amended legislation, labour market conflict, blockade, fire, flood, sabotage or major accident. They also include public authority decisions that have a negative impact on markets and products.
Complaints – overview and links
If you have a complaint about a product purchased in our webshop, a complaint may be sent to: firstname.lastname@example.org
Or by mail to:
CO Label ApS
Frederiksberg Alle 26, 4 tv
DK-1820 Fredetiksberg C