Shipping and Cost
Shipping & Delivery (EN)
All orders ship from Copenhagen, Denmark.
Dispatch
- Orders placed before 11:00 (CET/CEST) usually ship the same business day.
- Orders placed after 11:00 ship the next business day (cut-off around 13:00).
- During holidays, dispatch times may vary; any changes appear before checkout.
Denmark
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GLS Parcel Shop — Free on orders over 699 DKK.
Under 699 DKK: rate shown at checkout. Delivery 1–4 business days. -
GLS Home Delivery — Free on orders over 999 DKK.
Under 999 DKK: rate shown at checkout. Delivery 1–4 business days.
European Union
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Standard (GLS/DHL) — Free on orders over €150.
Under €150: rate shown at checkout. Delivery 2–7 business days.
Outside the EU
-
No free shipping.
DHL Express. Rate shown at checkout. Typical delivery 2–5 business days.
Shipped DAP (Delivered at Place) — local duties and taxes are payable by the recipient.
How “free over” is calculated
Free-shipping limits are calculated after discounts and before shipping fees.
Tracking & delivery
- A tracking link is sent when your parcel leaves our warehouse.
- If you see no update within 7 days of your order confirmation, please contact the carrier or us so we can help.
Uncollected/refused parcels
Parcels returned as uncollected or refused are refunded minus the actual return-shipping cost.
Order service
- One delivery address per order. We can’t combine orders after checkout.
- Questions, express requests, or support: hello@colabel.dk.
Fragt & levering (DK)
Afsender
Alle ordrer sendes fra København, Danmark.
Afsendelse
- Ordrer lagt inden kl. 11.00 (CET/CEST) sendes som udgangspunkt samme hverdag.
- Ordrer lagt efter kl. 11.00 sendes normalt næste hverdag (afgang ca. kl. 13.00).
- I ferieperioder kan afsendelsestider variere; evt. ændringer vises inden checkout.
Danmark
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GLS Pakkeshop — Gratis ved køb over 699 DKK.
Under 699 DKK: pris vises i checkout. Levering 1–4 hverdage. -
GLS Hjemmelevering — Gratis ved køb over 999 DKK.
Under 999 DKK: pris vises i checkout. Levering 1–4 hverdage.
EU
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Standard (GLS/DHL) — Gratis ved køb over €150.
Under €150: pris vises i checkout. Levering 2–7 hverdage.
Uden for EU
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Ingen fri fragt.
DHL Express. Pris vises i checkout. Typisk levering 2–5 hverdage.
Sendes DAP (Delivered at Place) — lokale skatter og told betales af modtager.
Sådan beregnes “gratis ved køb over”
Beløbsgrænserne beregnes efter rabatter og før fragt.
Sporing & levering
- Sporingslink sendes, når ordren forlader vores lager.
- Har du ingen opdatering inden 7 dage efter ordrebekræftelse, kontakt transportøren eller os, så hjælper vi.
Uafhentede/afviste pakker
Returnerede pakker refunderes minus de faktiske returfragtomkostninger.
Ordreservice
- Én leveringsadresse pr. ordre. Ordrer kan ikke sammenlægges efter checkout.
- Spørgsmål, ekspresønske eller hjælp: hello@colabel.dk.