Shipping and Cost
Shipping
All orders ship from Copenhagen, Denmark.
Dispatch
- Orders placed before 11:00 (CET/CEST) usually ship the same business day.
- Orders placed after 11:00 ship the next business day (cut-off around 13:00).
- During holidays, dispatch times may vary; any changes appear before checkout.
Denmark
- GLS Parcel Shop — Free on orders over 699 DKK.
Under 699 DKK: rate shown at checkout. Delivery 1–4 business days. - GLS Home Delivery — Free on orders over 999 DKK.
Under 999 DKK: rate shown at checkout. Delivery 1–4 business days.
European Union
- Standard (GLS/DHL) — Free on orders over €150.
Under €150: rate shown at checkout. Delivery 2–7 business days.
Outside the EU
- No free shipping.
Rate shown at checkout. Typical delivery 2–5 business days.
Shipped DAP (Delivered at Place) — local duties and taxes are payable by the recipient. - CO LABEL is not responsible for delays caused by customs clearance or any procedures carried out by customs authorities, which are beyond our control.
How “free over” is calculated
Free-shipping limits are calculated after discounts and before shipping fees.
Tracking & delivery
- A tracking link is sent when your parcel leaves our warehouse.
- If you see no update within 7 days of your order confirmation, please contact the carrier or us so we can help.
Uncollected/refused parcels
Parcels returned as uncollected or refused are refunded minus the actual return-shipping cost.
Order service
- One delivery address per order. We can’t combine orders after checkout.
- Questions, express requests, or support: hello@colabel.dk









