Shipping and Cost

Shipping

All orders ship from Copenhagen, Denmark.

Dispatch

Orders placed before 11:00 (CET/CEST) usually ship the same business day.
Orders placed after 11:00 ship the next business day (cut-off around 13:00).
During holidays, dispatch times may vary; any changes appear before checkout.

Denmark

GLS Parcel Shop — Free on orders over 699 DKK.
Under 699 DKK: rate shown at checkout. Delivery 1–4 business days.
GLS Home Delivery — Free on orders over 999 DKK.
Under 999 DKK: rate shown at checkout. Delivery 1–4 business days.

European Union

Standard (GLS/DHL) — Free on orders over €150.
Under €150: rate shown at checkout. Delivery 2–7 business days.

Outside the EU

No free shipping.
Rate shown at checkout. Typical delivery 2–5 business days.
Shipped DAP (Delivered at Place) — local duties and taxes are payable by the recipient.
CO LABEL is not responsible for delays caused by customs clearance or any procedures carried out by customs authorities, which are beyond our control.

How “free over” is calculated
Free-shipping limits are calculated after discounts and before shipping fees.

Tracking & delivery

A tracking link is sent when your parcel leaves our warehouse.
If you see no update within 7 days of your order confirmation, please contact the carrier or us so we can help.

Uncollected/refused parcels
Parcels returned as uncollected or refused are refunded minus the actual return-shipping cost.

Order service

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