Terms & Conditions

Payments
CO LABEL APS receives payment via STRIPE accepting VISA, Mastercard and American Express, ApplePay and PayPal
Payment will only be deducted from your account when the order has shipped.

All amounts are in DKK. Danish kroner and incl. VAT.
CO LABEL APS uses an authorized payment server that encrypts all your card information with the SSL (Secure Socket Layer) protocol. This means that we can not read your information.

Delivery
CO LABEL sends out orders daily when orders are placed no later than 11:00 CET.
CO LABEL APS uses GLS and DHL.

We reserve the right to cancel the order, or part of the order due to sold out or otherwise unavailable items.

Shipping 

DENMARK

GLS SHOP

GLS HOME

GLS ERHVERV – you must provide us with a valid CVR/SE/EORI/SIRET no to use

PARTS OF EU:

GLS EU for the following countries: Sweden, Norway, Finland, Belgium, Germany, The Netherlands, Luxemburg, Italy, Spain, France and Portugal.

GLS SHOP

GLS BUSINESS – you must provide us with a valid CVR/SE/EORI/SIRET no to use

ALL OF EU:

DHL 2-3 day delivery

WORLD WIDE:

DHL EXPRESS 2-3 day delivery ( depending on local delivery and customs )

DHL

For any expedite services, please contact us directly at +45 22 41 60 13 or hello@colabel.dk

All orders delivered outside EU may be subject to local VAT and customs, please note that all orders are delivered EXW, meaning that all local taxes and VAT may be bourne by your self. We only provide necessary paperwork to document COUNTRY OF ORIGIN and HS Tarif+ the invoice of your purchase for documentation of purchase.

 

Warranty
A 2-year right of complaint is granted under the Purchasing Act. Your right of complaint applies to defects in materials and / or fabrication.
The complaint does not apply to errors or damage caused by improper operation of the product / service.
CO LABEL APS will cover return costs to a reasonable extent.

Force Majeure

Events that are beyond our control and prevent, impeded or delay delivery or the performance in question are deemed to be force majeure, which means that CO LABEL is discharged from its obligations to deliver.

Circumstances beyond our control include regulations, measures or omissions by public authorities, new or amended legislation, labour market conflict, blockade, fire, flood, sabotage or major accident. They also include public authority decisions that have a negative impact on markets and products.

Complaints – overview and links
If you have a complaint about a product purchased in our webshop, a complaint may be sent to: hello@colabel.dk

Or by mail to:

CO Label ApS
Frederiksberg Alle 26, 4 tv
DK-1820 Fredetiksberg C
Denmark